Malaysia Airlines Customer Service Trainee [KLIA]
As Customer Service Trainee, you’ll enroll in coaching program for 7 months. As trainee, firm will present numerous classroom trainings and on-job trainings to form you as skilled Buyer Service Officer. This function ship high quality companies to buyer airways’ passengers in respect to check-in, boarding, particular and baggage companies as per provider and firm’s requirements and procedures.
- To offer glorious and environment friendly service to our passengers at Examine-in counter and at different customer support contact factors in accordance to firm normal and procedures.
- To carry out departure and arrival processes at boarding gate in accordance to provider and firm requirements and procedures.
- Guarantee security necessities are met as per normal and process
- Keep grooming properly in any respect time and show customer support qualities when coping with passenger
- Reveal good self-discipline and excessive dedication to work
Qualification & Expertise:
- Cross SPM with Credit score in English or graduates are inspired to use.
Talent & Information:
- Buyer Providers oriented
- Good communication abilities
- Acceptable private presentation, model and picture
- Adaptable to new folks, new locations and new conditions
- Meet security necessities and on time efficiency
- Aware of product information of many buyer airways
- Dealing with troublesome passengers